(Photo courtesy of meddygarnet)
Every month I take a look at my credit card bills and make sure nothing seems out of the ordinary. Who has time to compare every charge with the receipt? And there's a chance I don't even have the receipt anymore. I don't even look at the charges on other bills like utilities.
It might be a good idea for me (and you) to start going over bills with a fine tooth comb.
According to a new survey, two out of every three people were overcharged on at least one bill in the last year.
One out of three people was overcharged on MORE than one bill . . . and 95% of the time, if the customer doesn't find the mistake, the company's not going to tell them about it.
On average, people were overcharged $303 . . . but one in 10 were overcharged by more than $600.
And on average, it took two months for the mistake to be resolved, either by the customer getting a refund, or the charge being removed. But 6% of people NEVER got the mistake resolved. That stinks!
And finally, it took an average of eight HOURS on the phone with the company to get the mistake taken care of. That's a lot of time you won't get back.